Politique de remboursement

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

As all products are made to order through our print-on-demand partner, we do not accept returns for change of mind or incorrect size selection. However, if your item arrives damaged, defective, or incorrect, please contact us at hello@gakartprints.com within 30 days of delivery with a photo of the issue and we will arrange a free reprint or full refund at no cost to you. No return shipment is required.

Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items Certain types of items cannot be returned, including custom or personalised print-on-demand products. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges As all products are made to order, we do not offer exchanges. Please contact us if you received a wrong or defective item.

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. You'll also need the receipt or proof of purchase.

Refunds We will notify you once we've reviewed your request and let you know if the refund was approved. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we've approved your return, please contact us at hello@gakartprints.com